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Shipping & Returns

Shipping Policy
Product costs as shown on this website do not include freight costs. For orders outside of Australia please contact us before placing your order and we will calculate your shipping costs.

We use Express post and Registered post. We charge a flat rate of $10.00 for orders up to the 3kg, once an order exceeds 3kg the postage will be charged at the current Australian Postage rate. - We do not make a profit on delivery.

Delivery of goods will usually take between one to three working days in Australia and between 7 and 10 (but please do allow 28) working days for international deliveries. This time frame may vary according to the area the goods are being delivered to (particularly rural areas).

Please provide accurate address details when placing an order. If you have provided the incorrect delivery address, we will need to charge you for the postage for the second delivery processed for those products. Any products which have been damaged from this extended time in transit may also require us to charge you for new products of the same variety in the second delivery.

Returns Policy
At Top Gun RC Hobbies we want you to be happy with your purchase. If for some reason you are not satisfied - please contact us at  This e-mail address is being protected from spambots. You need JavaScript enabled to view it  and we will happily arrange an exchange or refund in accordance with the policies below.

Refunds - refunds will only be issued within 7 days and only where the goods are shown to be faulty. Please contact us at enquiries@topgunrchobbies.com.au BEFORE sending the parcel back and we will arrange to refund your payment (excluding original freight) after inspection of the goods.
All returns made without authorisation will not be honoured.

Exchanges - we will happily exchange your product for goods to the same value minus delivery charges, provided they are returned to us in the original condition (unopened) within 30 days of original purchase. You may exchange for higher priced items by paying the balance however we are unable to refund if you choose a cheaper item. There will be a delivery charge on the exchange unless we make a mistake with your order. To arrange an exchange, please contact us first at This e-mail address is being protected from spambots. You need JavaScript enabled to view it All returns need to be suitably packaged and addressed to:
 

Top Gun RC Hobbies
Attention: Returns
PO BOX 3400
Rouse Hill NSW 2155
Australia


Top Gun RC Hobbies recommend that you return the goods by recorded delivery or another means of tracked delivery system. Top Gun RC Hobbies cannot accept any responsibility for loss of or damage to goods until they are received by us.

Cancellations - To cancel an order, please contact us immediately via email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 Unfortunately, we are unable to accept cancellations for products that have already been shipped.

Please note that this policy in no way replaces or limits your statutory rights.